“IF I DIDN’T GIVE A DAMN ABOUT WRITING IT ‘RIGHT’, WHAT WOULD I SAY?”

BRAND VOICE, MESSAGING, + COPY WALK INTO A BAR

FINE, SPILL THE LORE

That’s the Q that starts every project.

Mine. Yours. Whoever’s brave enough to ask.

Took me a minute, and a mild identity crisis, to get here though…

And I used to care a lot about getting it “right”.

Capital-R Right.

I’m Steph Laffy…

I built one of those copy businesses the internet likes to drool over.

Learned the skills. Did the reps. Nailed the client work.

Taught it. Packaged it. Rode the scale-it train.

That’s the formula, right?

And, ya know what, for a while…it worked.
 
People said nice things. 
My invoices had commas.

“Cool. This feels like a giant bowl of no, thank you the fuck not.”

Every “you should” I’d followed had gotten louder than the voice that started it all.
 
The one that actually liked writing.
The one that followed curiosity instead of “conversion frameworks.”
The one that cared more about goosebumps than “growth hacks.”

Somehow, I’d built the business I thought I wanted,
only to look around and think:


Until I woke up one day with the stunning realization that I’d become a well-paid echo.

Blank docs used to feel like “I wonder if I could…”.

Until they started staring back at me, whispering, “Dance, monkey.”

The words still worked, but they didn't feel like anything.
 
Every sentence sounded like a copy of a copy of what someone else had to say. Clean, competent, totally lifeless.
 
Copywriting turned into compliance.
Creativity turned into content calendars.
And I edged a little closer to bitterness by boredom.

(Yes, I almost became another “burned it all down” trope.)


Then a question landed in my brain, like a shot glass on a bar…

“HOW WOULD I DO THIS IF I DIDN'T  KNOW HOW I WAS SUPPOSED TO?”

And somewhere in that space, I found my voice again.
 
Not the algorithm-conscious one.
The slightly off-leash one.
The one that swears too much, types faster than it thinks, invents words for fun.

…it stopped sounding like a question and started sounding like a dare.

So I took it.

I stopped trying to out-expert the experts and started following what actually made me feel excited again.

That voice grew legs.
Developed a character.
Built a whole damn world around itself.

And suddenly I wasn't “running a business” anymore.
I was building a brand—

A world I actually wanted to belly up to every day.

At first, I rolled my eyes. Great. Add it to the mental log of “shower thoughts.”
 
But it followed me.

To the coffee maker.
On the dog walk.
Through the doom scroll past another “five-step framework.”
 
And little by little…

Projects that challenged me creatively in the best kind of way.

People who told me to trust myself, not their formulas.

Clients who wanted to build something weird and wonderful instead of something “optimized.”

Now I double-dog dare others to do the same

That "too much?"
The things that feel too “out there” to share?
The stories that feel too specific to matter?
The ideas that feel too raw or risky to say out loud?

To put the templates, the frameworks, and the formulas down.

“How would so-and-so say it?”

“Am I following the best format?”

“Is this line too much?”

To notice the moments they pull back, where they edit mid “hey, what if we…” thought, where they hesitate.

because they’re already wondering how it’ll land.

That’s where the voice lives.

Where your world reveals itself.

And, yeah, the “right” thing will tempt you with its tidy little promises…

“This Is How Successful Brands Speak”

“5 steps to 7x your conversions”

“follow this easy plug-and-play template”

I don’t care how “optimized” it is if you’re dragging yourself to write it and dreading hitting publish.

And it sure as hell doesn’t build the kind of brand you keep saying you want.

But let’s be real.

The “right” thing doesn’t do what you need it to do.

It doesn’t pull people in.
It doesn’t hit that gut-level ugh-yes-this feeling.
It doesn’t sound like you when you’re actually puummppeedd.

Let’s do the interesting thing.

The “I don't know why, but this feels fun,” thing.
The “why the hell not,” thing.
The “no one else does it like this, but I think it could be cool,” thing.

I don’t care how “optimized” it is if you’re dragging yourself to write it and dreading hitting publish.

Because that’s the thing that makes smart, creative, wildly-good-at-what-you-do humans…

…start second-guessing every sentence.
…water down their weirdest (aka best) ideas.
…toss stories that don’t “convert” fast enough.
…sound like everyone else in the name of being taken seriously.

So yeah. Let’s not do the “right” thing.

Not to be a rebel or prove a point.

But because the second you stop doing what you think you should…you create things only you can.

And that?


That’s the good stuff.

The stuff that builds whole brand world's people actually want to step into, pull up a stool to, and stay awhile.

So go on.

I double-dog dare ya.

Laffy

MEET THE BARTENDER

Who’s the gal slinging the drinks?

Ok, but actually…

*Cue majestic Wonder Woman landing*
*Ok, but I definitely pulled something and need a minute.*

I’ve been called a lot of things.

“A badass word fairy,”

“My forever word muse"

“A freaking legend”

or “The cool aunt to my project baby.”

“word wizard,”

But my friends call me Laffy.
So you can call me Laffy.

Or Legend. 
Legend works for me too.

This is the part where I’m supposed to list credentials and certifications and stats and stuff like that. And sure, I’ve got some of those badgy things.

Message me if ya want to see them.

This says it better, I think:

“The best investment l've ever made in my business was hiring Steph to help me define my brand voice in email (which has now trickled into all my socials).

Amanda Kohal, social media strategist and founder of The Instasite

Having her eyes on my content before | hit send has given me SO MUCH confidence in my writing. 


So much so that l'm convinced I could become a published author (HAH... but for real).

But honestly?

“Steph Laffy is a pain in my ass.

Justin Blackman, Brand Voice Pro (and mentor to humans like I)

So yeah, she can write great copy, improve conversions, and draft on-band headlines you’ll absolutely adore, but… at what cost?
 
Challenging you to not settle? Going deeper on your brand? Putting your soul paper? It’d be nice if she’d just skimp every once and a while, but clearly that’s not her nature. I wish there were more like her. 

You’d be silly not to hire her.”

She made me tell her everything I know about brand voice, constantly asked questions, then challenged me with stuff she was finding in her own research and making it more personal.

Ok, maybe just one more…

I’LL TAKE WHAT THEY’RE HAVING

Before I was a writer, I was a bartender. A bitter one.

Ok, but actually…

Once upon a time, there was a gal.
 
Let's call her Bitter Bartender.
 
Ok, fine, I was the bitter bartender.

I am the gal who found herself in a tiny-ass, rom-com-esque town in Northern Canada with literally nothing else to do beyond embracing the freaking call of the wild. (Seriously, I came back with 4 dogs.)

If I wrote it, I published it.

Because it's preeettyyy hard to bartend sans a bar to tend, I did what any self-respecting ex-book publishing student with too much time and a lot of feelings would do:

I started writing for the internet.

Every day. Pen to paper. Fingers to keyboard.
 
With only one rule:


Didn't matter if it was personal or half-formed or if Braden, the kitchen guy from that last job I worked, might think I was “cringe.”
 
If I wrote it, it went on the internet.
 
And do you know what I learned?
 
People are so afraid of saying the “wrong” thing, the “wrong” way, they're not saying anything at all.
 
But the more I shared, the more doors opened.

The more I wrote, the more I heard myself.

(Likkkkeee getting a WhatsApp message from a well-known content creator, asking you to be their copywriter. Propelling you to Google “what is copywriting” and then into a career you would still write about pages for it some 6 odd years later. Just as an example.)

The more I figured out how I think.
What I actually care about.
How I sound when I'm not trying to sound like someone else.

That was the start.
 
Now I help ‌humans in that in-between, excavate their brand voice and messaging, then build systems that serve as the backbone of their brand world.

It all flows from that same foundational place.
 
And that's the place you'll find me.

Because when you know your voice, personality, and message like muscle memory, everything else gets easier to improvise. Website copy, offers, social posts, team onboarding....

Before I was a writer, I was a bartender. A bitter one.

Ok, but actually…

Once upon a time, there was a gal.
 
Let's call her Bitter Bartender.
 
Ok, fine, I was the bitter bartender.

I am the gal who found herself in a tiny-ass, rom-com-esque town in Northern Canada with literally nothing else to do beyond embracing the freaking call of the wild. (Seriously, I came back with 4 dogs.)

If I wrote it, I published it.

Because it's preeettyyy hard to bartend sans a bar to tend, I did what any self-respecting ex-book publishing student with too much time and a lot of feelings would do:

I started writing for the internet.

Every day. Pen to paper. Fingers to keyboard.
 
With only one rule:


Didn't matter if it was personal or half-formed or if Braden, the kitchen guy from that last job I worked, might think I was “cringe.”
 
If I wrote it, it went on the internet.
 
And do you know what I learned?
 
People are so afraid of saying the “wrong” thing, the “wrong” way, they're not saying anything at all.
 
But the more I shared, the more doors opened.

The more I wrote, the more I heard myself.

(Likkkkeee getting a WhatsApp message from a well-known content creator, asking you to be their copywriter. Propelling you to Google “what is copywriting” and then into a career you would still write about pages for it some 6 odd years later. Just as an example.)

The more I figured out how I think.
What I actually care about.
How I sound when I'm not trying to sound like someone else.

That was the start.
 
Now I help ‌humans in that in-between, excavate their brand voice and messaging, then build systems that serve as the backbone of their brand world.

It all flows from that same foundational place.
 
And that's the place you'll find me.

Because when you know your voice, personality, and message like muscle memory, everything else gets easier to improvise. Website copy, offers, social posts, team onboarding....

aka 10 things that would be pinned to the wall if this was a real-life bar

(A manifesto you can skim between sips or when you need to remember you’re not screwing it all up.)

LAFFY’S BAR RULES FOR USING YOUR WORDS TO BUILD A BRAND WORLD YOU WANNA HANG OUT IN

You’re allowed to fumble a line. Change your mind. Post and ghost. Take your work seriously. Take yourself a little less seriously. You’ll live longer.

This isn’t life or death. They’re just words on the internet.

01

There is no right way or wrong way. Find the stuff that excites you. Do more of that. Because your voice and your point of view? That’s your unfair advantage.

Just do you, dude.

02

Riff with people. Philosophize, romanticize, contradict yourself, get feedback.

Sometimes you’ve gotta air it out to figure it out.

03

Real strategy is when you know your voice and message so well, you trust your gut to run the show.

Strategy ≠ soul-sucking.

04

Your voice is already hiding in the scraps, the rants, rambles, rough drafts, and offhand things people keep repeating back to you.

Voice isn’t created, it’s curated.

05

Even the “experts” are guessing. Follow the itch. Chase the “why not?” energy. That thing you almost didn’t post? Could be the one that changes everything.

You never freaking know what’s going to work.

06

Thanks, Cher. Apply liberally to headlines, hashtags, launch nerves, and general spiralling.

If it won’t matter in five years, it doesn’t matter now.

07

Take what clicks. Leave what clunks. Ignore the advice that’s wrong for you. Self-trust over template worship, every time.

Borrow the good stuff. Leave the bro-marketing to the bros.

08

Then move on to the next idea.

When in doubt, pour a double shot of “fuck it, good enough.”

09

Applies to how you treat yourself, too.

Don’t be a dickhead :)

10

And who am I slinging the drinks for?

I don’t work with one “type” of business. Where’s would the fun be in that? On the guest list you’ll find…

Some are scaling, shifting, rebranding, or just done sounding like a watered-down version of themselves.

No matter what they do or what kind of beautiful little business creature they’re building, they come to me ready for the same thing:

Excavate the voice.
Bottle the personality.
Gather the message.
And turn the whole thing into words people actually want to read…and you actually wanna share on the internet.

If that’s where you’re headed too?

Pull up a stool.

SHOW ME THE MENU

Every writer’s got quirks.
Here are a few of mine…

If a book has wizards, elves, vampires, or writing in the jacket description, a bookshop in the title, or Brandon Sanderson as the author photo, I’m reading it.

The first thing I was ever paid to write was air purifier descriptions. We all start somewhere, friend.

I’ve got a stage eleven clinger crush on Oatly, Surreal, and Liquid Death copy.

I have five…yes, five…furry companions. They're the primary reason I see the outdoors and don’t permanently live in writer gremlin position.

“Add to dictionary” is my favourite Grammarly button to click.

There is absolutely zero logic to my Laffycore playlist.

The Pod

8-episodes of double-dog daring you to do this whole brand voice thing differently.

LISTEN IN

Let’s mess up, write weird stuff, and figure out what it means to “sound like you”, even if “you” includes questionable metaphors and curse words.

I’ll help ya get started.

Listen to

Read…

THE BACKBAR

Unsolicited advice + archives from the other side of the bar

WHY THE BRAND VOICE WORKBOOK DIDN’T WORK FOR YOU

“WHAT THE HELL DO I ACTUALLY SAY?” HOW MESSAGING TIES BACK TO YOUR VOICE

LET’S TALK SOME SHIT ABOUT FRAMEWORKS AND BEST PRACTICES

THE WRITE POUR

Join…

Weekly-ish installments on the side-quests, writing spirals, napkin thoughts, and tiny “wait, that’s exactly it” moments that don’t always fit neatly on a homepage, but do make you feel less alone writing for your business.

a) My future favourite client
b) A copywriter stalking my structure. (Respect.)

Whatever the reason, you made it to the bottom.
And you know where to click.

Still here?

Cool. You’re either:

LET’S POUR THE FIRST ROUND

© 2026 Steph Laffy Copy & Brand | Site Credit | Privacy Policy | Cookies Lore | Terms of Service

Boring legal stuff 👉🏼